You may be able to use your personal device now to conduct your business with Social Security via video. With Social Security Video Connect, you can meet with a Social Security representative for Medicare, benefit applications, overpayments, redeterminations, U.S. citizen no-change replacement Social Security cards, and U.S. citizen date of birth changes. To use this service, you need access to a Microsoft Teams compatible device (desktop, laptop, tablet, or smart phone with web camera). You can request a video appointment by contacting your local Social Security office or calling 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. |